IT Officer

We are looking for an IT professional who will be responsible for supporting and maintaining the resort’s IT infrastructure, systems, and security devices. Key Responsibilities: Provide IT support for computer hardware, software, operating systems, peripherals, and other devices. Install, configure, maintain, and troubleshoot network cabling, network equipment, and connectivity. Manage and maintain reliable Wi-Fi connectivity across all areas of the resort. Support and troubleshoot hotel technology systems, including POS systems, electronic door locksets, and other integrated hotel systems. Install, configure, monitor, and troubleshoot CCTV camera systems. Install, configure, and troubleshoot intercom systems for guest rooms and villas. Monitor and maintain network and system security to help protect company data, devices, and hotel systems from unauthorized access. Apply cybersecurity practices, including access control, password management, data protection, malware prevention, and identification of potential security threats. Perform regular system updates, backups, and basic security checks to maintain reliable and secure IT operations. Troubleshoot IT-related concerns and provide technical assistance to employees and resort operations. Coordinate with third-party IT service providers and vendors when necessary. Ensure that all IT equipment, systems, and security devices are properly maintained and operational. Perform other IT-related tasks and duties as assigned by the immediate superior.

Qualifications

Preferably with work experience in hotel or resort operations. Bachelor's degree in Information Technology, Computer Science, or a related field is preferred. Strong knowledge of networking, IT support, hardware, software, and operating systems. Experience with CCTV, intercom, Wi-Fi, POS, electronic door lock systems, and other hotel technology is an advantage. Knowledge of cybersecurity practices and basic network security. Strong troubleshooting and problem-solving skills. Cisco Certified Cyber

• Ops Professional certification is required. Job Details
• Job Type: Full-time
• Work Location: In person
• Education: Bachelor's degree preferredLicense/Certification: Cisco Certified Cyber
• Ops Professional – Required