Zoho CRM Virtual Assistant

Job Summary: We're on the lookout for a skilled ZOHO Specialist (Executive Assistant) to support the operations of an expanding building advocacy and client support business. The main focus of this role is implementing, configuring, and building workflows within the Zoho ecosystem, alongside providing executive-level administrative support. The right candidate pairs deep Zoho platform expertise with strong organizational skills and a proactive, solutions-focused mindset. Key Responsibilities: Implement, configure, and maintain the Zoho CRM platform, including building workflows, automations, and custom modules

• Design and refine business processes within the Zoho ecosystem to boost operational efficiency
• Handle the executive's calendar, email inbox, and scheduling across multiple time zones
• Keep client databases and records within Zoho CRM current and accurate
• Coordinate internal communications and keep information flowing smoothly across team members
• Support lead tracking, client follow-ups, and pipeline management within the CRMTake on day-to-day administrative tasks as assigned by the business owner
• Help develop and document standard operating procedures within Zoho
• Manage inbound and outbound client communications as needed
• Mandatory Skills: Proven hands-on experience with the Zoho ecosystem, especially Zoho CRM, Zoho Projects, and workflow automation
• Ability to build, configure, and customize Zoho modules, workflows, blueprints, and integrations
• Strong organizational and calendar management skills
• Background in database management and CRM data hygiene
• Dependable, detail-focused, and capable of working independently with minimal supervision
• Solid written and spoken communication skills
• At ease working across multiple time zones
• Preferred Skills: Experience supporting executives or business owners remotely
• Familiarity with Zoho One or multiple Zoho apps beyond CRM (e.g., Zoho Desk, Zoho Analytics, Zoho Books)
• Background in construction, real estate, or property-related industries
• Experience handling client-facing calls (inbound and outbound)
• Capacity to manage several projects at once
• Experience setting up Zoho for new business units or franchise operations

Why Join Us: This is a rare opportunity to play a foundational part in a growing company that is expanding internationally. You'll help shape systems and processes from the ground up, with a clear path toward greater responsibility and full-time hours as the business grows. If you thrive on building efficient systems and enjoy working directly with a business owner, this role is a strong match.