Dental Revenue Cycle Manager

• OFFICIAL JOB TITLE: Dental Billing Training Coordinator
• About My Mountain Mover (MMM)

My Mountain Mover (MMM) is a fast-growing, mission-driven staffing company providing pre-trained virtual professionals to U.S. businesses, with a strong and expanding focus in the healthcare industry.

At our core, we exist to remove operational burdens from healthcare practices — so leaders can focus on what matters most. For many of our clients, that means delivering better patient care. For our team members, it means building meaningful careers inside a company that values both performance and people.

But what truly sets MMM apart isn’t just our growth — it’s our culture.

We operate with discipline through the Entrepreneurial Operating System (EOS), but we pair that structure with an intentional, people-first culture. We believe high performance and strong culture go hand in hand.

Here’s what that looks like

• Annual company summit where our team gathers to connect, celebrate wins, and

align on vision

• Leadership retreats focused on growth, strategy, and personal development
• Guest speakers and development sessions to sharpen both professional and

personal skill sets

• Meaningful charitable initiatives through our charity, Greater Heights Foundation —

giving back is built into who we are

• Recognition, gifts, prizes, and performance incentives that celebrate excellence
• A genuine emphasis on ownership, accountability, and mutual respect

We are serious about results — and serious about creating an environment where ambitious people thrive. MMM is not a corporate machine. It’s a scaling, values-driven company where strong culture, clear expectations, and long-term opportunity coexist.

Core Responsibilities

• CONTENT & CURRICULUM SUPPORT
• Support development of micro-modules covering payer updates, claim denials, secondary insurance workflows, and code-specific pitfalls
• Recommend updates based on industry trends, learner performance, and clinic needs
• EVALUATION & PERFORMANCE ASSESSMENT
• Conduct Skills Evaluation Interviews (SEIs) to assess accuracy, billing judgment, and system familiarity
• Track learner progress via Salesforce, Talent
• LMS, and dental billing-specific checklists
• Lead recovery training sessions for cancelled VAs re-entering the system, based on gaps in skills or billing quality
• Deliver structured feedback and escalate retraining needs as required
• INSTRUCTION & TRAINING DELIVERY
• Teach core dental billing workflows including insurance verification, CDT/ICD code usage, claim submission, EOB review, and denial handling
• Lead live and recorded training sessions focused on payer logic, dental billing sequencing, documentation, and audit-readiness
• Facilitate mock dental billing scenarios (case studies) to strengthen learner understanding of payer rules, code matching, and submission strategy
• LEARNER SUPPORT & TECHNICAL GUIDANCE
• Respond to learner questions on CDT codes, dental billing sequences, payer protocols, and documentation
• Offer practical advice on tone and accuracy in billing

note

• s and patient-facing communication
• Identify common misunderstandings and coordinate content updates with the

SME Lead

• COMPLIANCE & DOCUMENTATION
• Reinforce HIPAA compliance and billing documentation standards across all content and training simulations
• Teach accurate claim documentation, patient ledger handling, and coordination between billing and front office

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Required Qualifications

• Minimum 3 years of dental billing experience in a U.S.-based dental setting, including hands-on insurance coordination and claim workflows SME-level knowledge of CDT codes, EOB interpretation, AR follow-up, appeals, U.S. dental software, and compliance standards
• Confident in leading live training sessions, SEIs, and mock scenario walkthroughs. Clear, professional communication skills for leading group and one-on-one instruction
• Must have experience in supporting the onboarding or upskilling of VAs, front desk staff, or billing teams, including prior experience training or onboarding others on dental billing systems and workflows
• Familiarity with U.S. dental practice management software (e.g., Dentrix, Open Dental, Eaglesoft)
• Familiarity with HIPAA, ledger accuracy, and audit-readiness protocols
• Working knowledge of tools like Talent

LMS, Canva, and Salesforce

• Experience supporting both billing & clinical coordination tasks is a plus

Compensation and benefits

• Earn up to $1600 plus My Mountain Mover benefits
• Permanent work-from-home setup

To move forward, please submit your application through: https://drive.google.com/file/d/1-v-s7lYX57-Jc-zOMJUFOrec6BxbSdJM/view?usp=sharing