Technical Support Representative | Davao

Important: To proceed to the next stage of the application process, all candidates must complete the form below. Applications without a completed form will not be considered.https://forms.gle/um4WEGoWrjP3Hmfy9We appreciate your cooperation — this step ensures a smooth and fair review of your application. Overview: We are seeking Technical Support Representatives to assist customers with troubleshooting and product-related concerns, either voice and/or chat. If you enjoy problem-solving and guiding people through technical issues, this role is for you. Responsibilities: Provide first-level technical support via phone, email, or chat. Troubleshoot and resolve hardware, software, or connectivity issues. Escalate complex technical problems to higher support when necessary. Educate customers on product usage and best practices. Qualifications: At least 1 year of experience in Technical Support (TSR role required)

Strong technical aptitude and willingness to learn. Excellent communication and active listening skills. Patience and problem-solving mindset. Amenable to work on shifting

schedule

sWilling to work onsite in Lanang, Davao City