Technical Instructor – Thermal

JOB DESCRIPTION

Perform training of field service associates, customers, and service partners on all Vertiv's Thermal management solutions. Responsible for preparing, conducting, and evaluating technical training programs. Write literature and materials to be used in training programs and design exercises to enhance lectures. Conduct classes regarding safety, installation, programming, maintenance, and repair of software, machinery, and equipment.

Key Duties &Responsibilities

• Deliver high-profile, high-impact service training programs delivered in multiple modes – instructor-led and virtual workshops, train-the-trainer, on-the-job, self-paced online courses and videos, and technical solution lab exercises in line with the Global Academy instructions and guidelines.
• Work with Academy Team from Global Training on training structure, learning objectives and training contents.
• Develop and deliver specific service training program for Asia based on the training regional needs.
• Define, prepare and update the training material covering the power product portfolio: online theoretical material and tests, multimedia tools, procedures, residential classroom material and practical exercises, final tests; trainer's additional material and teaching

note

s; support the creation of TKO documentation

• Ensure the communication about product updates from Global Academy Team to the Asia Service Organization:
• Successfully and effectively deliver training sessions in blended learning: remote self-learning, residential classroom, final exams and diploma ceremony; if needed, deliver courses in other training centres or sites.
• Successfully attend Train the Trainers sessions and the Trainer’s Accreditation process.
• Maintain Training Area and the demo units at their best for welcoming students and providing effective and complete training experiences.
• Support local trainers in ANZ for their relevant Training Areas set up.

Qualifications

• Bachelor degree in Mechanical Engineering, or Energy Engineering or equivalent training/field experience.
• 5+ years of hands-on experience in mechanical installation, commissioning, or field service within data center, industrial, or commercial environments.
• Proficiency and knowledge of thermal management principles and required knowledge of electrical and electronic controls.
• Excellent written & verbal communication skills with an emphasis on presentation and facilitation skills for both the classroom and lab environments.
• Knowledge of, and experience with, adult learning theory and principles or equivalent.
• Strong organizational and time management skills with the ability to multitask and work independently.
• Proficient PC skills, including Microsoft Office Suite and virtual training platforms (e.g., Microsoft Teams).
• Positive attitude, adaptability, strong leadership and comfort operating in a fast-changing, product-launch-driven environment.

About Us

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

VERTIV BEHAVIORS

• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com