Technical Support Engineer L1
CallTek
Cebu, Central Visayas, PhilippinesPosted 10 days agoLinkedIn
Setup
On-site
Type
Full-time
Level
Junior
Salary
Not listed
Closes
Open
Skills mentioned
Customer ServiceTechnical Support
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About the role
As a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving customer issues in an accurate and timely manner. You'll work with different systems, software, hardware and follow standard procedures to escalate unresolved issues to the appropriate internal departments.
Requirements
- Preferably with a Bachelor's Degree in Computer Engineering, or any IT-related course
- Positive attitude and willingness to learn
- Strong communication and interpersonal skills
- Ability to work in a team-oriented environment
- Prior experience in similar roles is a plus but not required
- Great organizational skills and attention to detail
- Basic computer proficiency
- A passion for delivering excellent customer service
- All levels of experience are encouraged to apply
- Must be willing to work on-site and on a shifting schedule
Sourced from LinkedIn · posted 10 days ago · you apply on the original site