IT Operations Assistant
KPMG Philippines
Makati, National Capital Region, PhilippinesPosted 9 days agoLinkedIn
Setup
Remote
Type
Full-time
Level
Junior
Salary
Not listed
Closes
Open
Skills mentioned
Technical SupportHRLegal
Sign up free to tailor my resume for this job Apply on LinkedIn
Members see a match score against their own skills and get a resume + cover letter written for this posting.
About the role
Job Responsibilities
- Provide first-line support for incidents and service requests via walk-in, hotline, Teams, remote, and on-site support channels
- Troubleshoot hardware, software, mobile, network, and application-related issues.
- Configure, deploy, maintain, retrieve, and support laptops and end-user devices.
- Support new hire onboarding, employee offboarding, and user access requirements.
- Provide meeting room, AV, webinar, and business event support.
- Ensure timely ticket resolution and SLA compliance while coordinating escalations with global support teams.
Qualifications
- Graduate of BS IT, BS Computer Science or related field
- At least 1 year of experience in IT Service Desk, IT Operations, Desktop Support, Technical Support, or a similar end-user support role (Fresh graduates are also welcome to apply)
- Must be familiar with end-user support, technical troubleshooting, Microsoft 365 Administration, Endpoint Management and IT Service Management
Sourced from LinkedIn · posted 9 days ago · you apply on the original site