Technical Support Specialist

Technical Support Specialist

Reliasourcing

·

2.0

Pasay

PHP 35,000 - PHP 40,000 a month

-

Full-time

Here’s how the job details align with your profile.

PHP 35,000 - PHP 40,000 a month

Full-time

Full job description

We’re looking for an experienced Tier 2Technical Support professional with strong SaaS and eCommerce background to support our B2B clients.

Responsibilities

• Handle Tier 3 technical support and complex issue resolution
• Support eCommerce platforms (Amazon, Shopify, Gorgias)
• Assist B2B clients with technical and platform-related concerns

Requirements

• Minimum of 1 year Tier 3 Technical Support experience
• Strong eCommerce experience (Amazon, Shopify, Gorgias)
• B2B (Business-to-Business) support experience
• SaaS support experience

Work Set-Up

• Full onsite training in Double Dragon, Pasay
• Transition to hybrid setup upon client approval: 3 days WFH, 2 days onsite

Availability

Must be available to start ASAP

Hiring Process

• HR Interview
• Assessment
• Client Interview
• JO
• Pay: Php35,000.00 - Php40,000.00 per month
• Work Location: In person
• Company and salary information

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