Sales Development Representative (SDR) - B2B (Appointment setting)

We are looking for a Sales Development Representative (SDR) to manage the top of our B2B sales funnel. The SDR will be responsible for responding to inbound business inquiries, qualifying potential opportunities, conducting initial discovery, and scheduling qualified prospects with the appropriate Account Manager or Sales Closer. This is a non-closing sales role. Your primary responsibility is to identify which opportunities are worth pursuing, ensure qualified leads are properly documented, and make sure no potential B2B opportunity is lost. Key responsibilities

Respond promptly to new inbound B2B inquiries from calls, website forms, chat, email, and other lead sources. Contact new leads within minutes whenever possible. Conduct initial conversations to determine whether a lead is a genuine B2B opportunity. Qualify leads and categorize them as qualified, nurture, or disqualified, with clear reasons documented. Conduct structured discovery calls to understand the prospect's business and requirements. Gather key information such as business type and use case, products and quantities required, project timeline, budget or pricing expectations, decision-maker and purchasing process, and special requirements or purchasing considerations. Schedule qualified prospects with the appropriate Sales Closer or Account Manager. Maintain accurate and up-to-date lead and customer records in the CRM and sales pipeline. Follow up with prospects who are not yet ready to purchase and maintain appropriate follow-up

schedule

s for future opportunities. Track common customer questions, objections, competitor mentions, and product requirements and communicate recurring customer feedback to the B2B sales team. About you1–2+ years of experience in Sales Development, Business Development, Appointment Setting, Lead Generation, Inside Sales, or a similar role.B2B sales or lead qualification experience is strongly preferred. Excellent spoken and written English communication skills. Strong phone presence and confidence speaking with business customers. Comfortable making outbound calls and responding quickly to inbound leads. Strong discovery and qualification skills. Experience using a CRM or sales pipeline. Excellent organizational skills and attention to detail. Able to manage multiple leads and follow-ups independently while working remotely. Comfortable working with sales and communication tools.