Sales and Marketing Officer

We are looking for a dynamic and results-driven Sales and Marketing Officer to join our hotel team. The successful candidate will be responsible for developing sales opportunities, building and maintaining client relationships, promoting hotel products and services, and implementing marketing strategies to increase room occupancy, events, and overall hotel revenue.

KEY RESPONSIBILITIES

• Develop and implement sales strategies to achieve hotel revenue and occupancy targets.
• Identify and pursue new business opportunities, corporate accounts, travel agencies, event organizers, and other potential clients.
• Build and maintain strong relationships with existing and prospective clients.
• Promote hotel rooms, facilities, packages, events, and other hotel services.
• Conduct sales calls, client visits, presentations, and site inspections as needed.
• Prepare and send quotations, proposals, contracts, and other sales-related documents.
• Coordinate with the Front Office, Reservations, Events, and other departments to ensure smooth delivery of client requirements.
• Handle inquiries and follow up with prospective clients to convert leads into bookings.
• Assist in developing and executing marketing campaigns and promotional activities.
• Manage and maintain the hotel's social media and other marketing channels, when assigned.
• Monitor competitor activities, market trends, pricing, and promotional strategies.
• Prepare regular sales reports, client updates, and performance reports.
• Attend networking events, trade shows, business meetings, and other activities to promote the hotel.
• Ensure excellent customer service and promptly address client concerns or requests.
• Perform other duties and responsibilities that may be assigned by management.

QUALIFICATIONS

• Bachelor’s degree in Marketing, Business Administration, Hospitality Management, Tourism, or a related field.
• With experience in hotel sales, hospitality, marketing, or related industry is preferred.
• Strong communication, negotiation, presentation, and interpersonal skills.
• Customer-oriented with excellent relationship-building skills.
• Results-driven and able to meet sales targets.
• Knowledge of hotel operations, room sales, events, and hospitality services is an advantage.
• Proficient in Microsoft Office and familiar with social media and digital marketing platforms.
• Willing to conduct client visits, sales calls, and business development activities.
• Must be willing to work on a 6-day work schedule.
• Willing to work in Poblacion, Makati City.
• Willing to work on weekends and holidays.