Technical Support Representative | Paranaque
Straive
Paranaque City, Metro ManilaPosted 9 days agoJobStreet
Setup
On-site
Type
Contract
Level
Mid-level
Salary
Not listed
Closes
Open
Skills mentioned
Customer ServiceTechnical SupportCommunication
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About the role
- Key Responsibilities: Respond to customer inquiries and resolve technical issues via phone, email, or chat
- Provide excellent customer service and ensure customer satisfaction
- Troubleshoot and diagnose technical problems using available tools and resources
- Document customer interactions and issue resolution in a ticketing system
- Collaborate with internal teams to resolve complex technical issues
- Stay up-to-date with new technologies and products to provide effective support
Qualifications: Senior High School graduate with at least 6 months of technical support or customer service experience.IT-related graduate with good communication skills, no
experience required
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong analytical and troubleshooting skills
Sourced from JobStreet · posted 9 days ago · you apply on the original site