[MASS HIRING] Customer Service Associate - VXI CLARK
VXI Global Solutions
Angeles City, PampangaPosted 8 days agoJobStreet
Setup
On-site
Type
Full-time
Level
Junior
Salary
PHP 23k–24k/mo
Closes
Open
Skills mentioned
Customer ServiceQA
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About the role
Respond to customer inquiries via phone, email or chat. Provide exceptional service to customers during each interaction Address customer concerns and/or provide solutions Adhere to all company guidelines regarding the delivery of service and support to customers Escalate problematic customer issues to management according to standard operating procedures
- Properly document each customer interaction according to company standard operating procedures
- Maintain an excellent on-time attendance record (schedule adherence)
- Adhere to company quality assurance guidelines and standard operating procedures
- Act with the highest levels of integrity and professionalism in each customer interaction
Sourced from JobStreet · posted 8 days ago · you apply on the original site