Metro Manila · On-site · Full-time
Deliver New Hire, Progression and Enhancement training on all aspects of client projects, including soft skills and technical skills (both small & large class sizes – up to 50) · Supervise agents while in their training period. · Develop n
Metro Manila · On-site · Full-time · Night shift
The Global Recruitment Marketing Manager drives the global recruitment marketing and employer brand strategy across key regions (Guatemala, Jamaica, Egypt and North America). You will lead the worldwide employer and brand and candidate attraction strategy. This is a hands-on, exe
Pampanga · On-site · Contract · Day shift
Key Responsibilities Conducts initial/preliminary interviews of candidates for vacant positions · Performs background reference checks and assists with interviews as needed · Maintains and updates recruitment tracker/databaseUndertakes task that may be assigned from time to time…
Angeles · On-site · Full-time
Essential Duties & Responsibilities: Delivers required number of QA monitors on a timely manner; Generates and trends weekly/monthly QE related reports · Performs side-by-side sessions and provide real-time feedback · Participates on team meetings/huddles to share Quality and beh…
Metro Manila · On-site · Full-time · Rotating shift
About the role Join VXI Philippines as a Customer Service Representative and become part of a dynamic, customer-focused team where excellent communication, quality service, and career development are highly valued. In this role, you'll assist customers by understanding their need
Metro Manila · On-site · Full-time
Essential Duties & Responsibilities: Delivers required number of QA monitors on a timely manner; Generates and trends weekly/monthly QE related reports · Performs side-by-side sessions and provide real-time feedback · Participates on team meetings/huddles to share Quality and beh…
Metro Manila · On-site · Full-time
Act as a trusted People & Culture advisor to assigned Operations leaders and management teams · Understand business priorities, workforce challenges, and operational requirements and translate these into people actions · Provide insights and r
Metro Manila · On-site · Full-time
Essential Duties and Responsibilities: Deliver New Hire, Progression and Enhancement training on all aspects of client projects, including soft skills and technical skills (both small & large class sizes – up to 50)
Angeles · On-site · Full-time
Respond to customer inquiries via phone, email or chat. Provide exceptional service to customers during each interaction Address customer concerns and/or provide solutions Adhere to all company guidelines regarding the delivery of service and support to customers Escalate problem
Metro Manila · On-site · Full-time
About the role The People and Culture Business Partner Officer serves as a trusted advisor and strategic partner to assigned business units, translating business objectives into effective HR solutions and fostering a positive and engaging work environment. Key responsibilities Pa
Metro Manila · On-site · Full-time
Primary role is development and maintenance of knowledgebase articles and standard operating procedures. Will develop and coordinate a limited range of training materials to support call center operations in tandem with the Learning Solutions and Training Departments. Materials i
Metro Manila · On-site · Full-time
About the role The People and Culture Business Partner Officer serves as a trusted advisor and strategic partner to assigned business units, translating business objectives into effective HR solutions and fostering a positive and engaging work environment. Key responsibilities
Davao · On-site · Contract
JOB SUMMARY:Responsible for monitoring and evaluating transactions for exceptional customer service and technical resolution. Delivers feedback to Operations for continuous improvement.RESPONSIBILITIES:Delivers required number of QA monitors on a timely manner Generates and trend
Davao · On-site · Full-time
Resolve customer’s concern, promote product and client loyalty · Follows and complies to prescribed Work flow /Call Flow · May Up-sell/Upgrade individual products and product packages to existing customers depending on the need. · Ensure that incoming
Metro Manila · On-site · Full-time
The IT System Administrator will be responsible for overseeing the systems’ uptime from a technical support standpoint. He or she will be managing different applications that support our day-to-day operation. In some instances, there must be coordinated efforts with our technical
Metro Manila · On-site · Contract · Day shift
Key Responsibilities Conducts initial/preliminary interviews of candidates for vacant positions Performs background reference checks and assists with interviews as needed Maintains and updates recruitment tracker/databaseUndertakes task that may be assigned from time to time by t
Metro Manila · On-site · Full-time · Rotating shift
About the role Join VXI Philippines as a Customer Service Representative and be part of a dynamic, customer-focused team where strong communication, excellent service, and career growth are valued. In this role, you'll connect with customers, understand their needs, provide effec
Metro Manila · On-site · Full-time
Customer Service Representative role engaging with customers and promoting products or services.
