Product Trainer
VXI Global Solutions
Pasay, National Capital Region, PhilippinesPosted 18 hours agoLinkedIn
Setup
On-site
Type
Full-time
Level
Mid-level
Salary
Not listed
Closes
Open
Skills mentioned
ExcelCustomer ServiceSalesTeachingData EntryCommunicationLeadership
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About the role
Essential Duties and Responsibilities
- Deliver New Hire, Progression and Enhancement training on all aspects of client projects, including soft skills and technical skills (both small & large class sizes – up to 50)
- Supervise agents while in their training period.
- Develop non-classroom communication and training materials
- Coordinate New Hire, Progression & Enhancement Training activity
- Assess participant and class performance
- Participate in minor client interaction (include effective curriculum feedback and client visits)
- Perform other related duties and assignments as required and as assigned by supervisor or manager.
Qualifications
- College degree or equivalent experience
- Strong computer skills, especially with Microsoft Office products to include: Word, Excel, PowerPoint
- Strong oral and written communication skills
- At least 1-2 years Product Training/Training Specialist experience in a BPO setting
- Must have experience in handling Tech and Sales LOB
- Demonstrated ability in classroom leadership, classroom management, classroom organization
Sourced from LinkedIn · posted 18 hours ago · you apply on the original site