HungryJob 🇵🇭
N-PAX Group

Product Support Specialist

N-PAX Group

Bonifacio Global City, Metro ManilaPosted 5 hours agoJobStreet

Setup
Hybrid
Type
Full-time
Level
Mid-level
Salary
PHP 28k–30k/mo
Closes
Open

Skills mentioned

Customer ServiceProject ManagementData EntryPurchasing
Sign up free to tailor my resume for this job Apply on JobStreet

Members see a match score against their own skills and get a resume + cover letter written for this posting.

About the role

Product Support Specialist

N-Pax Systems and Consulting, Inc. (NSC), is an Information Technology company that provides software development support and services to our global partners. NSC, partners with a global firm based in the US that provides Workforce solutions and Vendor Management Systems that caters to their clients worldwide. What we Offer: Career advancement opportunities in the information technology services, in the areas of software quality testing and software configuration management

Above industry compensation and

benefits

  • Relaxed office atmosphere that lets you come in your smart casual attire
  • Hybrid work arrangement
  • HMO benefit and company sponsored coverage for two dependents
  • We are looking for dynamic individuals that will be part of our support team. The Product Support Specialist is expected to: Respond to inbound calls and emails
  • Create tickets to document the incoming queries from customers
  • Escalate tickets to appropriate team for resolution

Do shifting

schedule

  • To be successful with this role candidates must have: Excellent English communication skills
  • BPO and customer support experience
  • With background in handling software issues are desired

Skills in MS Office Applications

Experience in ticketing systems such as JIRA is a plus

Sourced from JobStreet · posted 5 hours ago · you apply on the original site

Similar openings

SGS

Data Analyst (with experience in Invoicing and SAP)

SGS · Metro Manila · On-site · Full-time

Primary Responsibilities As a member of the team, conducts various data entry, management and reporting activities as trained and assigned in a Laboratory Information Management System (LIMS) or other database system to ensure accurate information in reports. Specific Responsibil

Pay not listedJobStreet1 day ago
GOLDEN ABC

IT Project Management Specialist

GOLDEN ABC · Metro Manila · On-site · Full-time

The IT Project Management Specialist is responsible for leading and coordinating technology-related projects across the organization. This role ensures that IT initiatives are delivered on time, within scope, and aligned with business objectives. The specialist works closely with

Pay not listedJobStreet2 days ago
H2 Software Consulting Services Inc.

IT Project Manager

H2 Software Consulting Services Inc. · Metro Manila · On-site · Full-time

Responsibilities Assist in planning, scheduling, and coordinating project activities. Monitor project timelines, deliverables, and progress. Coordinate with clients, stakeholders, and internal teams. Prepare project documentation, reports, and meeting minutes. Identify project ri

Pay not listedJobStreet2 days ago
White & Case

Project Manager – HR Technology & People Systems

White & Case · Metro Manila · Hybrid · Full-time · Night shift

We are looking for an experienced Project Manager – HR Technology & People Systems to join our People Portfolio team. Internally titled People Project Manager, this role is responsible for independently leading complex, cross-functional projects across the People/

Pay not listedJobStreet2 days ago