Metro Manila · Remote · Full-time
About the Role We are seeking a Customer Success Team Lead to lead a team of customer-facing professionals, monitor onboarding performance, drive customer adoption, and collaborate with cross-functional teams to improve customer outcomes and service quality. Key Responsibilities
Metro Manila · Remote · Full-time
About the Role In this role, you will serve as a trusted point of contact, helping customers navigate setup requirements, answer questions, and drive engagement with the platform. This is an excellent opportunity for individuals who enjoy working with people, solving problems, an
Metro Manila · On-site · Full-time · Night shift
Responsible for responding to customer inquiries and complaints. Answers and initiates a variety of real-time inbound and outbound voice-based communications in English or other languages to support customer care. Major Responsibilities: Responds to telephone inquiries and compla
Metro Manila · On-site · Full-time · Rotating shift
To provide accurate information and support to customers regarding their inquiries and concerns. The role requires resolving customer issues within defined Service Level Agreements (SLAs), ensuring customer satisfaction, and maintaining quality standards while working effectively
Metro Manila · On-site · Full-time · No experience needed
"NO BPO EXPERIENCE NEEDED""PERFECT FOR NEW GRADUATES""ENTRY-LEVEL OPPORTUNITY"Day to day Operations
Metro Manila · On-site · Full-time
Role Overview-E0 Provisioning: We are looking for a professional with a strong technical background in telecommunications and carrier relations. The ideal candidate will possess a solid understanding of network and provisioning workflows. Key Responsibilities: Basic knowledge abo
Metro Manila · On-site · Full-time
Major Responsibilities Responds to telephone inquiries and complaints using standard scripts and procedures · Gathers information, researches/resolves inquiries and logs customer calls · Communicates appropriate options for resolution in a timely manner
Metro Manila · Hybrid · Full-time · Night shift
Open Role: Customer Service Representative (CSR)Day 1 HMO benefits w/ 3 FREE Dependents
Metro Manila · Hybrid · Full-time · Night shift
Responsibilities HYBRID setup in Mckinley Hill, Taguig
Metro Manila · On-site · Full-time
Major Responsibilities Responds to telephone inquiries and complaints using standard scripts and procedures · Gathers information, researches/resolves inquiries and logs customer calls · Communicates appropriate options for resolution in a timely manner · Informs customers about…
Metro Manila · On-site · Full-time
About the role The Service Desk Voice Analyst acts as the first point of contact for users calling the Service Desk, with a strong focus on retail store support, incident triage, L1 troubleshooting, call quality, and first contact resolution. The analyst will support store team m
Metro Manila · On-site · Full-time · Night shift
Responsible for responding to customer inquiries and complaints. Answers and initiates a variety of real-time inbound and outbound voice-based communications in English or other languages to support customer care. Major Responsibilities: Responds to telephone inquiries and compla
Metro Manila · On-site · Full-time
Summary: The Service Desk Agent L1 is the first point of contact for customers and employees seeking technical assistance. This role involves providing support for IT-related issues, troubleshooting problems, and ensuring that all service requests are resolved efficiently and eff
Metro Manila · On-site · Full-time · Rotating shift
We are looking for an L1 Application Support Engineer to provide first-level support for business-critical applications. The role involves monitoring application performance, managing incidents and service requests, troubleshooting system
Metro Manila · On-site · Full-time
Role and Responsibilities It is a list of general function for the available position that includes, but not limited to, relationships with other people or other job function within an organization. Validates a customer’s purchase order versus a system / requirement Makes outboun
Metro Manila · On-site · Full-time
About the role The Service Desk Voice Analyst acts as the first point of contact for users calling the Service Desk, with a strong focus on retail store support, incident triage, L1.5 troubleshooting, call quality, and first contact resolution. The analyst will support store team
Metro Manila · On-site · Full-time
Major Responsibilities Responds to telephone inquiries and complaints using standard scripts and procedures · Gathers information, researches/resolves inquiries and logs customer calls · Communicates appropriate options for resolution i
Metro Manila · On-site · Full-time
Major Responsibilities Responds to telephone inquiries and complaints using standard scripts and procedures · Gathers information, researches/resolves inquiries and logs customer calls · Communicates appropriate options for resolution in a
Metro Manila · On-site · Full-time
Major Responsibilities Responds to telephone inquiries and complaints using standard scripts and procedures · Gathers information, researches/resolves inquiries and logs customer calls · Communicates appropriate options for resolution in
Metro Manila · On-site · Full-time
Bahasa Malay Bilingual Customer Service Representative Major Responsibilities
Metro Manila · On-site · Full-time
Major Responsibilities Responds to telephone inquiries and complaints using standard scripts and procedures · Gathers information, researches/resolves inquiries and logs customer calls · Communicates appropriate options for resolution in a timely manner
Metro Manila · On-site · Full-time
Responds to telephone inquiries and complaints using standard scripts and procedures · Gathers information, researches/resolves inquiries and logs customer calls · Communicates appropriate options for resolution in a timely manner · Inf
Metro Manila · On-site · Full-time
Summary: The Service Desk Analyst L1 is the first point of contact for customers and employees seeking technical assistance. This role involves providing support for IT-related issues, troubleshooting problems, and ensuring that all service requests are resolved efficiently and e
Metro Manila · On-site · Full-time
Filipino/Tagalog Bilingual Customer Service Representative Major Responsibilities Responds to telephone inquiries and complaints using standard scripts and procedures Gathers information, researches/resolves inquiries and logs customer calls Communicates appropriate options for r
Metro Manila · On-site · Full-time
Role Overview-E0 Provisioning: We are looking for a professional with a strong technical background in telecommunications and carrier relations. The ideal candidate will possess a solid understanding of network and provisioning workflows. Key Responsibilities: Basic knowledge abo
Metro Manila · On-site · Full-time · Night shift
Responsible for responding to customer inquiries and complaints. Answers and initiates a variety of real-time inbound and outbound voice-based communications in English or other languages to support customer care. Major Responsibilities: Responds to telephone inquiries and compla
Metro Manila · On-site · Full-time · Rotating shift
WE ARE HIRING: Customer Service Representatives (CSR)💼 Join our Pioneer – Competitive Pay + Day 1 Benefits! Are you ready to start a rewarding career in a pioneer CSR role? Be part of a dynamic team supporting a fast‑growing logistics company. Enjoy competitive pay, strong benef
Metro Manila · On-site · Full-time
Major Responsibilities Responds to telephone inquiries and complaints using standard scripts and procedures Gathers information, researches/resolves inquiries and logs customer calls Communicates appropriate options for resolution in a timely manner Informs customers about servic
Metro Manila · On-site · Full-time · Night shift
Responsible for responding to customer inquiries and complaints. Answers and initiates a variety of real-time inbound and outbound voice-based communications in English or other languages to support customer care. Major Responsibilities: Responds to telephone inquiries and compla
Metro Manila · On-site · Full-time
Summary: The Service Desk Agent L1 is the first point of contact for customers and employees seeking technical assistance. This role involves providing support for IT-related issues, troubleshooting problems, and ensuring that all service requests are resolved efficiently and eff
Metro Manila · On-site · Full-time
About the role The Service Desk Agent L1 is the first point of contact for customers and employees seeking technical assistance. This role involves providing support for IT-related issues, troubleshooting problems, and ensuring that all service requests are resolved efficiently a
Metro Manila · On-site · Full-time · Night shift
Responsible for responding to customer inquiries and complaints. Answers and initiates a variety of real-time inbound and outbound voice-based communications in English or other languages to support customer care. Major Responsibilities: Responds to telephone inquiries and compla
Metro Manila · On-site · Full-time
Vietnamese Bilingual Customer Service Reprentative Major Responsibilities Responds to telephone inquiries and complaints using standard scripts and procedures Gathers information, researches/resolves inquiries and logs customer calls Communicates appropriate options for resolutio
Metro Manila · On-site · Full-time
Filipino/Tagalog Bilingual Customer Service Representative Major Responsibilities Responds to telephone inquiries and complaints using standard scripts and procedures Gathers information, researches/resolves inquiries and logs customer calls Communicates appropriate options for r
Metro Manila · On-site · Full-time
First point of contact providing IT support, troubleshooting, and technical assistance for customers and employees.
Metro Manila · On-site · Full-time
About the role The Service Desk Agent L1 is the first point of contact for customers and employees seeking technical assistance. This role involves providing support for IT-related issues, troubleshooting problems, and ensuring that all service requests are resolved efficiently a
Metro Manila · On-site · Full-time
.
Metro Manila · On-site · Full-time · Night shift
HMO for staff + 3 dependents - Leaves convertible to cash - Night Differential pay
Metro Manila · On-site · Full-time
Back office
Metro Manila · On-site · Full-time · Rotating shift
To provide accurate information and support to customers regarding their inquiries and concerns. The role requires resolving customer issues within defined Service Level Agreements (SLAs), ensuring customer satisfaction, and maintaining quality standards while working effectively
